Chalet Valet
Chalet Valet
The Future of Ellicottville Concierge Services
Leave it to Nick Pitillo, entrepreneur extraordinaire, to come up with the next amenity Ellicottville didn’t know it was missing. Chalet Valet is an idea that Nick had kicked around for many years, but with the recent shift brought on by COVID-19, his thoughts quickly transitioned to “now is the time” to make this idea a reality. Fresh off his latest venture, stockthefreezer.com, Pitillo seems to have a good pulse on this shifting landscape. A restauranteur with two dining establishments - Osteria 166 and Villaggio - Pitillo is excited to bring this next venture to life.
“Knowing there is such a thriving rental business here and working with the local rental agencies, Air BnBs and VRBOs, why not make the renters’ experience that much easier,” Pitillo told me. After the idea struck him, he started collaborating with local vendors including Dom’s Butcher Block, Cupcaked, Bike and Bean, and local favorite, Ellicottville Brewing Company.
“Why not have all of the things you need for the weekend delivered to your rental doorstep? Breakfast sausage from the local butcher, coffee from Ellicottville Coffee Company, and fresh scones direct from the baker make for a wonderful morning post a night on the town.” There are so many great products available and just because you don’t see it doesn’t mean it cannot be procured. “Use the notes function on the order page if you don’t see what you are looking for, and if we can make it happen, you better believe we will.”
Pitillo hopes to add services such as private masseuses and yoga instructors one day. Currently they service a 10-mile radius around Villaggio, but do not let that deter you; give them a shout and they will work out how to best accommodate if you fall on the outskirts. “Really, this service is for anyone who doesn’t want to go to the store these days.”
Every day the services expand and they are available around the clock. Pitillo threw a lot of the credit on making this happen to the rental staff at ERA Team VP (Kaysie and Carrie), and the ladies at Holiday Valley Rental Management (Shanell and Katie). “Their input and help getting the word out to the renters was instrumental in making this venture a reality.” Also, any local vendors that would like to be considered for the service can email Pitillo at nick@osteriabuffalo.com.
As Ellicottville continues to evolve with the times, there will never be a shortage of ways to enjoy all this area offers with entrepreneurs like Pitillo at the helm. Checkout their website chaletvaletevl.com for everything you need on the next adventure you take in the Enchanted Mountains.